Cisco ISE (Identity Services Engine) Review

It has a centralized and unified highly secure access control with ISE, which grew out of ACS.


What is most valuable?

Cisco ISE now competes with any other product in the space because of its centralized and unified highly secure access control with ISE. ISE grew out of ACS and in the process has grown up.

What needs improvement?

The learning curve is steep and the initial setup is complex.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

Yes. I am a consultant, so I have used many competing products over the years.

How was the initial setup?

The initial setup is complex, but not if you fully vet the solution and leverage the functionality.

What about the implementation team?

I am the services firm that does this work and the SME for my organization.

What was our ROI?

It is hard to quantify ROI. It is more easily measured in increased mobility and security.

What's my experience with pricing, setup cost, and licensing?

There are three levels of pricing: basic, plus, and apex. Basic satisfied our needs.

Which other solutions did I evaluate?

Yes, we used ClearPass.

What other advice do I have?

Not all features are available with base license, plus license allows for profiling and provisioning

Which version of this solution are you currently using?

1.4
**Disclosure: My company has a business relationship with this vendor other than being a customer: We resell Cisco.
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3 Comments

author avatarit_user375078 (Senior Network Engineer/Mobility Specialist at CCSI - Contemporary Computer Services, Inc.)
ExpertTop 10Real User

I would like to add that the Profile Sets really help organize and strucutre a AAA deployment. Thanks Cisco!

author avatarit_user517452 (User)
Vendor

Product has delivered expectations

author avatarit_user517461 (User)
Vendor

It is a great product