Cisco ISE (Identity Services Engine) Review

Enables us to authorize students to use our wireless network


What is our primary use case?

We use this solution to provide wireless for our residence halls and guest networks. We're also a college that works primarily off of iPads, so we have to be able to keep resident hall activity off of the network so that students can do their homework and class activities. We use the Services Engine to authorize all of them.

What is most valuable?

The biggest value of ISE is that it can get so granular with gaming systems, versus IoT and BYOD.

What needs improvement?

I'd like to see an easier way to upgrade to larger versions, as well as more best practices that are easier to locate on their support page.

What do I think about the stability of the solution?

I have had a very good impression of its stability.

What do I think about the scalability of the solution?

We're actually upgrading right now from a small version to a medium-sized one. It's not as simple as I'd like it to be for scalability, but it's still working well.

If you previously used a different solution, which one did you use and why did you switch?

We were very late adopters in the education arena of wireless. We didn't adopt until about five years ago. We had a great relationship with our partner and got to see this demo several times. It was really good.

How was the initial setup?

The initial setup was complex.

What about the implementation team?

The name of the company at the time was MSN but they've been recently purchased. The engineers did a really good job. I would have liked a greater share of knowledge at the time, but they did a great job in implementing a complex situation.

Which other solutions did I evaluate?

Cisco was the only one that we evaluated. There was also Aruba, but Cisco was really the top choice.

What other advice do I have?

My advice to someone considering this solution would be to seek the most comprehensive solution for residence halls.

I would rate this solution as eight out of ten. I would like the flow of authentication and authorization metrics to be easier to see.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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