What is our primary use case?
I'm an Associate Engineer and as part of my work is that I look after a number of companies where I recommend and install different network equipment. Anything from the SonicWall networks, Fortinet, you name it, depending on what the client requirements are. I would prefer high-end and that could mean Ubiquiti, Mojo, and Cisco. In terms of the version I would choose, it really depends on the client's requirements. We deal with small, medium and enterprise size companies.
How has it helped my organization?
From an organizational perspective, Meraki has made a difference because it's simple to manage with High level of detail and troubleshooting access, when there's a problem.
What is most valuable?
The most valuable feature would have to be the cloud management with high level of detail and ability to be able to use all the information to troubleshoot issues remotely before having someone onsite.
What needs improvement?
The product is fine as it is. Having been in the IT industry for nearly 20 years, there's nothing that jumps out at me. The product is improving all the time. It could be slightly cheaper but it's fine. It's actually a very good product.
For how long have I used the solution?
I've been working with Cisco for 10 years. Meraki is more recent, maybe three or four years.
What do I think about the stability of the solution?
The product is very stable.
What do I think about the scalability of the solution?
It's not exactly the cheapest solution in terms of scalability, but it's very good. A lot of my clients have to look at other alternatives because of the cost and it's likely that in the end, they take Mojo even though I don't like that product as much. If I were going to choose an alternative to Cisco it would be Ubiquiti but it all comes down to cost.
How are customer service and technical support?
Cisco provide good support and there have been times when we've needed it.
What other advice do I have?
We can deploy on-premises or on the cloud, but it's usually cloud. The amount of time it takes to deploy is really dependent on the client and the size of the company.
I would suggest that sometimes it might be better to spend more money on better equipment that will perform a lot better, so if you have the funds go for it, but if not, then you have to work within your budget.
I would rate this product a seven out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Nov 25 2019