What is most valuable?
How has it helped my organization?
Productivity is better, but that is, of course, information technology’s benefit.
What needs improvement?
Promulgation of functionality needs working on.
For how long have I used the solution?
I've used it for 15 years.
What was my experience with deployment of the solution?
Documentation is often scant.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Scalability goes in accordance with money spent.
How are customer service and technical support?
Which solution did I use previously and why did I switch?
No previous solution used.
How was the initial setup?
What about the implementation team?
Which other solutions did I evaluate?
No other options were evaluated.
What other advice do I have?
Make sure documentation is readily available.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mar 31 2015