What is our primary use case?
At present, we are using different policies against which we gather logs. Logs that have been deleted on a first in, first out basis. The logs are only available for three to four hours max. I work in the IT department of a pharmaceutical company and we are customers of Cisco.
What is most valuable?
We are looking for cybersecurity threats, like Pinterest and this solution has a good IPS feature as well as it's VirtualBox which helps us to time and for the QD, our daily routine tasks or issues. The solution provides a clear picture of what a user is doing at a specified time.
What needs improvement?
Because of cybersecurity threats, other security features should be available in Cisco devices. Sangfor IAM is good because this provides the logging IAM feature which you can retain for up to 12 months. But Cisco does not provide this type of logging because no third-party logging server is supported with the Cisco firewall.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The stability is fine. We manage to resolve general bugs by updating the software or VirtualBox as well as in the hardware. That is not a big deal for us.
What do I think about the scalability of the solution?
The scalability is fine for us, we currently have 50 users.
How are customer service and technical support?
Their technical support is good. We have SLA with Cisco, which will be renewed next year.
How was the initial setup?
We have a somewhat complicated environment over here. We have also implemented SSG Juniper, SSG140, so basically their firewall is working as a router.
What's my experience with pricing, setup cost, and licensing?
The price is a little high in comparison to other similar solutions. If we talk about Sophos Firewall with IBM software, it's cheaper in comparison to Cisco and their VirtualBox.
What other advice do I have?
I recommend this latest model of Cisco firewall. In terms of the wide logging, it gives us as much as we need. We have implemented 30 to 35 policies in which loggings are gathered.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?