Cisco Prime LAN Management Review

I like the visualizations of RF propogation. It has "kludgey" code that acts unpredictably on occasion.

Valuable Features

The most valuable feature is the visualizations for RF propogation.

Improvements to My Organization

We use it for our customers' managed services.

Room for Improvement

It has "kludgey" code that acts unpredictably on occasion.

Use of Solution

I've used it for over 10 years now.

Deployment Issues

Generally, it's easy to deploy.

Stability Issues

We've had a little issue with the stability.

Scalability Issues

We've had no issues scaling it for our customers' needs.

Customer Service and Technical Support

Customer Service:

In my experience, Cisco customer service is 8/10.

Technical Support:

In my experience, Cisco technical support is 9/10.

Previous Solutions

I have used solutions. Some customers like to have a single vendor so Cisco is a natural choice if they have Cisco gear.

Initial Setup

A little of both. I'd describe it as both straightforward and complex.

Implementation Team

I am the reseller.

Disclosure: My company has a business relationship with this vendor other than being a customer: I am Cisco-certified and we are a Cisco Partner.
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