Cisco SD-WAN Review

Easy to manage and monitor the network's health but requires more security features


What is our primary use case?

The solution allows us to manage a network or manage policies and goals from the cloud. 

What is most valuable?

The solution has a high trust-level with clients.

The solution offers the customer good cost savings.

Our organization has found that the solution has helped us increase our levels of security for client networks.

It's very easy to manage and monitor the network's health and security using the solution.

The solution is east to upgrade as necessary.

What needs improvement?

Since most user-data is going through the solution, we are concerned about security, as all the information is in the cloud and not on-premises. The user data authentification should be higher to better prevent malicious attacks.

For how long have I used the solution?

I've only been working with the solution for about three or four months, so I am not what I would call an expert on the solution.

What do I think about the stability of the solution?

The solution is extremely stable. It's not something that has a lot of bigs and glitches. It's reliable. It doesn't crash.

What do I think about the scalability of the solution?

The solution is easily scalable. A company would have no trouble expanding.

How are customer service and technical support?

We've found the technical support to be quite helpful. We've used it both on desktop and in front of clients and we've been satisfied with their level of support. You can also go online and view solutions to queries.

How was the initial setup?

The initial setup was not complex. It was straightforward. If we couldn't handle a technical aspect, we had technical people on hand who could assist us. The cloud version is easy to operate and manage. We didn't have any issues.

How long it takes to deploy depends on the size of the network, as well as the policies and how much there is to manage. It does take some time.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is okay. Previously we used Cisco Prime and found we were wasting a lot. This is much better for us and our clients. However, it's still expensive.

What other advice do I have?

We're a Cisco partner.

I would recommend the solution. I'd rate it six out of ten. If it could guarantee better security, we would rate it higher. The cost could also be less.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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