What is our primary use case?
AMP 4 Endpoints protect our workstation (ca 300), our VDI environment (ca 250), and our servers (ca 50).
The old product was from Trend Micro and was just a simple antivirus solution. It was ok, but it was just an antivirus. We needed something more than just an antivirus that is used by every end-user. We were looking for a tool can we trust, and something that can schedule some things, implement scripts, analyze malware, perform advanced scans, etc. Our company, as an ISP for many customers, has to be protected from vulnerabilities.
How has it helped my organization?
First of all, we performed a PoV (Proof of Value) together with our Cisco partners, and we tested about a few months the efficacy and complexity of this product.
After the evaluation of the cost and security that AMP 4 Endpoints could offer, we decided to replace the old solution with AMP 4 Endpoints. The implementation was performed, with support from Cisco partners, in a few hours. In the following days, AMP 4 Endpoints found many things that the old antivirus solution missed. That was a very huge advantage for us.
What is most valuable?
Since we booked the Premier License, the most valuable features, in my opinion, are
- Secure Threat Hunting to have a specialized team to support in analyzing complex attacks. That could help us to learn about new technics
Threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files. Nobody wants to run a dangerous file in his network, for that Threat Grid is important for us.
- Threat Response that offers the possibility of help on logs, IPs, domains, etc. to perform investigations into our and global infrastructure. Sometimes we want to see if a malicious file was run in our network, for that Threat Response take this job to search and save us alot of time.
What needs improvement?
Actually, we don't need others features or improvements of this product. It is a complex product and offers us exactly what we need - security and trust.
We chose Cisco because we wanted security and trust. That is what we needed from Cisco, and what our customers expected from us.
We are using many Cisco products, and, with every new product, every new feature, the trust in Cisco security is growing.
We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.
For how long have I used the solution?
We have been using the AMP 4 Endpoints in the Test Environment since November 2020 and implemented them in the production environment since March 2021.
Which solution did I use previously and why did I switch?
We used Trend Micro and when we tested AMP 4 Endpoints we saw its value immediately.
What's my experience with pricing, setup cost, and licensing?
I'd advise users to book the premier license and to have access to all the features that AMp 4 Endpoints has on offer.
Which other solutions did I evaluate?
There was no other option; we wanted the Cisco solution immediately.
What other advice do I have?
Everything is working fine.