Cisco UCS Manager Review

Good infrastructure management with valuable conferencing features


What is our primary use case?

We use this solution to manage our infrastructure.

What is most valuable?

The most valuable features are the conferencing in the video and audio, it's a promising solution.

Cisco has the edge on the data portion. The compatibility between the Cisco infrastructure along with the UCS manager or any collaboration solution definitely has more levels.

The Voicemail is smart, it does a good job. It is a luxury that Cisco is providing.

What needs improvement?

Firepower has weaknesses. I had to load several partitions to improve it.

A smart office solution provided us with a demo showing us the camera qualities. I believe that Cisco is moving forward with this.

In the next release, I would like to see improvements made to their security. Also, they have to introduce firewall compatibility in the UCS, as with Firepower where they have a dedicated box with their software, switches, and routing. It's a one-box solution and it would be a huge benefit for Cisco.

Cisco depends on other vendors like IBM and HP for the hardware. Cisco should improve its hardware manufacturing in regards to the UCS and the use of other vendor's hardware.

For how long have I used the solution?

I have been using this solution for twenty one years.

How are customer service and technical support?

I have been working with Cisco for the last twenty-one years. Their technical support is outstanding. There is a huge availability across the globe for the first level of support and installation.

I am very happy with the support.

How was the initial setup?

We deployed this solution on-premises.

What's my experience with pricing, setup cost, and licensing?

Cisco is moving forward with its licensing.

Which other solutions did I evaluate?

VMware is one of the leading solutions in terms of the voice domain, but they have good competition with Microsoft 2019 that also has the CI solution that Microsoft introduced.

VMware has a good solution in terms of SDDC (Software-Defined Data Center) and now they have a new solution called SCI. It's a mature solution.

One of the negative parts of VMware is the licensing, everything requires a license. VMware is a solution that is costly at the end of the day. This needs to be improved.

What other advice do I have?

Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing. They have a new solution called Cisco DNA where they have improved the security, OT environment, and IoT.

It is a good solution for WAN technology.

Cisco is on top of the infrastructure.

Cisco Wise Mail IT is now called Unified Messaging. The unity was the first introduction to Cisco for voice mail integrated with cross messaging and now they have a full collaboration solution in one box.

Cisco Tetration Technology has recently been introduced, but it has not yet matured in the market. We haven't used this solution yet as it is not mature yet. We saw a demo in Dubai, they showed us the functionalities.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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