Cisco Umbrella Review

Flexible, fast, and effective cloud-delivered security

What is our primary use case?

Generally, we use Cisco Umbrella to prevent DNS attacks within the LAN. As we are a data center, that is our main use case.

Within our organization, there are roughly 500 people using this solution.

What is most valuable?

It's good for local communication with the data center and LAN.

For how long have I used the solution?

I have been using Cisco Umbrella for one and a half years.

What do I think about the stability of the solution?

Stability-wise, it's good. I have never encountered any bugs. 

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.

How was the initial setup?

I wasn't involved in the initial setup, so I can't comment on that.

What other advice do I have?

I would recommend Cisco Umbrella to other interested companies. It's a very flexible and secure application — it's very good.

Overall, I would give Cisco Umbrella a rating of 10 out of 10.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Cisco Umbrella reviews from users
...who work at a Financial Services Firm
...who compared it with Zscaler Internet Access
Learn what your peers think about Cisco Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
522,693 professionals have used our research since 2012.
Add a Comment
ITCS user