Cisco Umbrella Review

It makes web filtering and malware protection easy. Initial setup was also easy; just forward your DNS.

Valuable Features

Deployment and management are easy.

Improvements to My Organization

It made web filtering and malware protection easy.

Room for Improvement

I think there is some room for improvement with regard to the Windows client. While providing great protection for roaming laptops, on occasion users in the office would get the "yellow triangle" showing up over their wifi connection. It would state that the users were not connected to the internet, when in fact they were. This caused a few gripes and was difficult to troubleshoot. Other than that, not much else.

Only other suggestion might have been a URL to automate requests when checking if a blocked site is in fact a valid block.

Use of Solution

I have been using it for two years.

Deployment Issues

Deployment and scaling are very easy. The only issue was as mentioned.

Customer Service and Technical Support

Technical support is excellent, with quick responses.

Previous Solutions

iPrism was inline, did not scale, and not easy to manage.

Initial Setup

Initial setup was easy; just forward your DNS.

Implementation Team

An in-house team implemented it; it was pretty straightforward. Just get the appropriate teams involved.


ROI was all about added security and a decrease in malware.

Pricing, Setup Cost and Licensing

Pricing was fair.

Other Advice

Go for it; there is no better way to secure guest networks without any headaches.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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