Cisco Umbrella Review

It provides native integration into the multiple cloud services.


Valuable Features

It transparently protects users from rogue web sites.

OpenDNS filters DNS query/reply without any software to be installed on the client side, so in my mind, the transparency I was talking about relates to:

  • No changes on the client side required, i.e. software or configuration changes
  • The complete communication is not proxy’ed as such, only DNS query/response filtered.

Improvements to My Organization

It provides native integration into the multiple cloud services, for example, Microsoft OMS.

Use of Solution

I used it during a two-week POC (proof of concept).

Deployment Issues

I have not encountered any deployment, stability or scalability issues.

Customer Service and Technical Support

Technical support is good.

Previous Solutions

This is the first time we used one of these products, one of the known DNS firewalls.

Initial Setup

Initial setup is simple, although some pre-requisites were not communicated to us, and they can make the final solution a bit more complicated.

Implementation Team

We implemented it in-house with the support of the vendor.

ROI

The product has been rejected by business due to the pricing; no ROI as such.

Other Advice

It is a great product in the company security portfolio. It can be used together with the proxy to provide end-user security. However, the cost of this product is too high for what some businesses can afford.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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