Cisco Wireless Review

Great mobility but a little outdated

What is most valuable?

The mobility that it provides is really helpful. It's one full network of about 15 APs and they're all connected together; the users can move seamlessly between them.

What needs improvement?

Overall, it's a pretty good solution; however, it's end-of-life, it will be end-of-support in the next two years. The APs are also end-of-life. I was considering upgrading this year, however, we're planning to move to a new office and I don't want to buy new equipment just to install it in our current office, and then have to dismantle everything and move it to the new office. We just want to buy something that is useful for us.

The model that we have is about eight or ten years old; I'm sure the marketplace has changed a lot since then. It's good but outdated, there are other features that could be better.

The latest models, of course, have better WiFi capabilities. Our access points support 2.4 and 5 GHz. We're looking for the new AX or AC models for WiFi. I believe there is more speed with those kinds of connections.

For how long have I used the solution?

I have been using Cisco Wireless for about three years.

What do I think about the stability of the solution?

It's stable. It's working fine. There are some issues regarding moving the equipment. Otherwise, every three months or so we have an AP that hangs and we just restart it, that's it. Otherwise, everything's working fine.

How are customer service and technical support?

We haven't contacted support from Cisco.

Which solution did I use previously and why did I switch?

We have some other access points, but they are normal, standard APs. For our branch office, we use fat APs, just normal wireless outlets from off-the-shelf, like D-Link and so on. 

How was the initial setup?

I haven't set them up myself. There was an IT team before I started administering this network and they set up everything before me. I just received the network as it is. I just added the APs and moved them from one area to another.

What other advice do I have?

Cisco Wireless is good. On a scale from one to ten, I would give them a rating of seven, although to give a more accurate rating, I would need to experience something else to compare it to. I'm considering sticking with Cisco, unless I find other models that can give better performance. Cisco has a few types of models: the standard Cisco, the normal Cisco, and the Meraki one. I'm not sure if Meraki would be a better solution for us, or if the standard Cisco Wireless controller would be better. That's why I went to your website — to find other solutions and read comparisons about them.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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