Cisco Wireless Review

Overall high quality, great customer service, and simple installation


What is our primary use case?

Some of my clients have used this product as a Mobility Express Solution and a Mobility Controller. There are numerous potential use cases for this product.

What is most valuable?

The ability to make different types of networks, such as land networks, is the most valuable part of the solution.

What needs improvement?

There are some areas of improvement in roaming and streaming.

In the next release, I would like to see VPN features and the client match feature available in Aruba Wireless. Additionally, I would like a feature to see where a particular client is during roaming and the information about a client should be shared better throughout their connection activity.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The solution is scalable. It is great because if you have an enterprise, you can deploy the solutions with the network controllers physically or with the Mobility Express you can make a cluster without the controller. We have 20 to 30 clients and at our main office, we have 200 employees which use the solution wirelessly.

How are customer service and technical support?

The technical support is great, I never had any problem with them. When I needed support or to make a ticket they always responded to me.

Which solution did I use previously and why did I switch?

My clients, and I, have used Ruckus networks previously. My clients wanted to move to Cisco because they know the value Cisco offers and are thinking of implement some IoT solutions in the future, they wanted top quality. Later they also found Cisco is a little bit easier to implement.

How was the initial setup?

I did not have any problems doing the installation. I had enough step by step information from Cisco to follow and with the troubleshooting.

What about the implementation team?

It took me approximately three months to deploy the solution, but this involved going to different parts of Ecuador to fully implement it. The deployment took two engineers to put the AP physically into place.

What's my experience with pricing, setup cost, and licensing?

The price is a little high. However, you get what you pay for. The quality of the product is high, you will find it is worth the money. There is some additional cost, for example, customer support.

Which other solutions did I evaluate?

I have evaluated Aruba Wireless in the past, they had some features Cisco does not that were useful.

What other advice do I have?

I recommend this product because it is easy to implement, and it has good performance with utilities that are needed within the office.

I rate Cisco Wireless a nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
More Cisco Wireless reviews from users
...who work at a Comms Service Provider
...who compared it with Aruba Wireless
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