Cisco Wireless Review

Easy to use but the configuration interface could be easier


What is our primary use case?

It's very useful in terms of mobility. Before this solution you would have to find a product to connect to and to have a security ICU. Now it's much easier with personal customization.

What is most valuable?

Ease of use is the most valuable feature. 

What needs improvement?

The configuration interface could be easier. They should make roaming easier and should fix it so that when you cross a building you can keep the signal.

What do I think about the scalability of the solution?

It has very good scalability. 

How are customer service and technical support?

I would rate their technical support a seven out of ten because the solution's support can always use improvement. 

If you previously used a different solution, which one did you use and why did you switch?

We previously used Aruba. Their technique is the same but it's easier with Cisco.

How was the initial setup?

You need to learn the technology but after that the setup is easy.

What other advice do I have?

I would rate it a seven out of ten. It's good but it's not a ten because there are some specific technicalities they can improve on. I would recommend using this technology. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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