Cisco Wireless Review

Scalable, great for large enterprises, and has good technical support


What is our primary use case?

I've worked with system integrators and I have deployed the product on multiple types of environments. I've worked at the corporate offices. I've worked on 3G, 4G offloading, public Wi-Fi networks, et cetera.

How has it helped my organization?

You don't have to manage or deploy multiple types of Wi-Fi networks for different use cases. With something like Cisco, your one Wi-Fi solution can cover most or all of your use cases.

What is most valuable?

It is a good fit for large enterprises or even service providers.

Overall, it's a good solution.

The product is very scalable. 

It's configured well and it supports a lot of configuration options such as the proper corporate SSIDs, tunneling features, and integration with Cisco NACs, or other third-party NACs.

The stability of the solution is good.

The technical support has been helpful.

What needs improvement?

The third-party integration capabilities could be better. It still works within Cisco-related products, however, third-party integration is still something that needs some relaxing.

The new licensing model isn't as good as what they had before.

For how long have I used the solution?

I've been dealing with the solution for more than a decade. It's been 10 or 11 years at this point.

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

It can scale into whatever level I want to go to. The actual wireless is quite scalable. Scalability is not any trouble.

How are customer service and technical support?

I've been satisfied with technical support. They are helpful and responsive.

Which solution did I use previously and why did I switch?

I've also used Aruba. I actually prefer Aruba to Cisco.

How was the initial setup?

The solution has a moderate level of complexity when it comes to the initial setup. It's not too difficult. However, it's not as straightforward as one would hope, either. 

Depending on what type of network the customer wants, the deployment time varies. It can be either one SSID or a proper BYOD case with a corporate SSID, depending on the solution. 

What's my experience with pricing, setup cost, and licensing?

With the new licensing model, the DNA licensing model, it's a bit on the expensive side. It used to have an option for the perpetual and subscription-based models, however, now they've started pushing you to the subscription models.

What other advice do I have?

I'm a Cisco partner.

I'd rate the product at a nine out of ten. Overall, we've been happy with the capabilities of the product.

That said, if I had to choose between Cisco and Aruba, I'd probably choose Aruba.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: partner
More Cisco Wireless reviews from users
...who work at a Comms Service Provider
...who compared it with Aruba Wireless
Learn what your peers think about Cisco Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
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