Citrix ADC Review

Easy to manage with good load balancing and fair pricing

What is our primary use case?

We primarily use the solution for load balancing and SSL offloading. It's mostly for load balancing, however, occasionally we use it for the SSL offloading and content switching.

What is most valuable?

The load balancing on the solution is excellent.

The fact that you can do content switching is very useful.

The pricing is pretty good.

The solution is easy to work with and manage.

It's cloud-ready and we can manage it both on-premises and on the cloud if we need to.

What needs improvement?

The multi-tenancy isn't ideal.

The solution should be able to scale more effectively than it does.

Technical support could be improved upon.

Recently, we tried to configure AAA authentification and we ran into some issues using the web-based GUI. When you are on the console it works, however, when you're on the web-based version when you log in with your AAA credentials, it's very very slow. That is something that we're beginning to see and something they need to address.

For how long have I used the solution?

We've been using the solution for over six years at this point.

What do I think about the stability of the solution?

The stability is okay. We haven't dealt with any bugs at all.

What do I think about the scalability of the solution?

A big requirement for us is to be able to scale for multi-tenancy, and this solution doesn't really provide for that. We're looking into another model that might be able to help us handle this.

How are customer service and technical support?

The technical support is okay. However, they could still improve their services.

Which solution did I use previously and why did I switch?

I've worked with F5 and found it hard to work with and manage, in comparison to Citrix.

How was the initial setup?

The initial setup was pretty straightforward. I wouldn't say that it was tedious due to the fact that the vendor who we got to assist us already had experience in deployment. They made it pretty easy. After the POC it was simple to deploy into the production environment.

We have less than 20 engineers that are working with and maintaining the product.

What about the implementation team?

Our vendor helped us deploy the solution. They made the process pretty efficient and we were satisfied with eh results.

What's my experience with pricing, setup cost, and licensing?

The solution offers quite good value for money. For the amount you pay, you get a fairly robust product.

What other advice do I have?

We're just customers.

I would recommend this solution to other organizations as it's quite easy to use. There's so much that you can do, compared to F5, for example. With F5, you have to do a lot of tweaking to be able to achieve certain things. 

With Citrix, due to the infrastructure, we run very very easily. We run on ECA infrastructure and it's a great thing. It's very very straightforward. With F5, it's not as good. 

That said, it has some flaws that need to be corrected.

On a scale of one to ten, I would rate it at an 8.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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