Citrix ADC Review

Stable with good manageability and visibility


What is our primary use case?

We are a solution provider and when we need to implement application delivery control then Citrix ADC is one of the products that we suggest to our clients.

What is most valuable?

Manageability and visibility are good.

What needs improvement?

The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated.

For how long have I used the solution?

I have been working with Citrix for three years.

What do I think about the stability of the solution?

We are very happy with its stability.

What do I think about the scalability of the solution?

We have no issues with scalability.

Currently, our customers for Citrix ADC are large-sized organizations.

How are customer service and technical support?

I would rate the technical support a seven out of ten. They are okay. When they are investigating a problem then they need a lot of information, and there is a lot of back and forth.

The situation is the same with most of the big vendors.

Which solution did I use previously and why did I switch?

We also deal with Fortinet FortiADC, and one of our clients recently had to switch to Fortinet because of a management decision. Importantly, however, they were still happy with Citrix.

How was the initial setup?

The complexity of the initial setup and length of time for deployment depends on the customer that we're dealing with. If it's a ministry or government then it's going to take a long time. These deployments might take a month to complete. If it's a small or medium-sized customer then it might be between one and three days, and you're finished.

What's my experience with pricing, setup cost, and licensing?

This product is more expensive than some of the competitors.

Which other solutions did I evaluate?

In the future, we are hoping to provide more cloud-based solutions. However, at this time, there is not enough maturity, and as such, corporations and government offices want on-premises solutions.

What other advice do I have?

Citrix ADC is a product that I can recommend, without any doubt or hesitation.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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