What is our primary use case?
The primary use for using it is the wholesale application and VDIs.
I have been working the cost factors, while the performance and application are good, the factory cost brought back to you is not. Therefore, we are currently comparing the product with Microsoft RemoteApp.
What is most valuable?
The most valuable feature would be the Citrix permanent server.
It is cost-effective, if you consider the permanent server. Also, the management is easy with no downtimes.
What needs improvement?
There are some features which are missing.
What I am looking for is something like OneDrive. We are facing an issue with OneDrive on the XenApp and XenDesktop. We can't use OneDrive with what we have. So, a fully, operational OneDrive support is what I am looking for.
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
We like working with Citrix technical support.
Which solution did I use previously and why did I switch?
I have been working with Citrix technology for the last 10 to 13 years. We have not switched solutions during this time.
How was the initial setup?
From a Citrix perspective, it was straightforward. From the application perspective, there are some tweaks that we need to do. So, we are working on those tweaks.
Which other solutions did I evaluate?
Currently, we are evaluating the cost prospective from the BDA cost prospective. We are evaluating Microsoft and Citrix as they are the leaders in this solution. If you compare Citrix and Microsoft RemoteApp, Citrix is the best compared to RemoteApp. RemoteApp is basically meant for a small business use case.
What other advice do I have?
We are using Citrix XenApp and XenDesktop, but we are planning to now expand into the same product.
Most important criteria when selecting a vendor:
- High availability.