Citrix ADC Review

Good scalability and stability with very responsive technical support


What is our primary use case?

We primarily use the solution for network load balancing on the edge of the network. 

What is most valuable?

The solution's most valuable feature is the content.

What needs improvement?

The solution is a bit more expensive than some of the available solutions in this region. One solution in particular that I noticed was cheaper was Kemp. 

For how long have I used the solution?

I've been using the solution for six years.

What do I think about the stability of the solution?

The solution is very stable. We don't have any downtime or issues of that nature.

What do I think about the scalability of the solution?

The solution is pretty scalable. Right now, we are only using about 40-50% of the solution's capacity. We have about 4,000 users connecting through the system. Currently, we don't plan to increase usage.

How are customer service and technical support?

Support has been okay so far. We only ever call about two times a year, but each time we get the right help. Once we called about custom features and they supported us quite well.

Which solution did I use previously and why did I switch?

We previously used Kemp Load Balancer. We still have it as part of our infrastructure. The main difference between the two is the Citrix solution is part of a physical appliance, whereas the Kemp solution is a virtual appliance.

How was the initial setup?

The initial setup was straightforward. We had a very good engineer that handled the implementation.

What's my experience with pricing, setup cost, and licensing?

There are costs in addition to the licensing fees, so the overall price can begin to add up.

What other advice do I have?

I would recommend the solution to people who need the services and features provided by Citrix. It's a wonderful product. We've never had any downtime on our NetScaler solution. I'm pretty happy with it.

I'd rate it nine out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
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