Citrix Gateway Review

Is easy to install, stable, and scalable


What is our primary use case?

In our environment right now, we are using NetScaler. We purchased two devices last year for our Citrix VDI environment, for load balancing and gateway features for VPN connectivity.

What is most valuable?

It is easy to set up and is stable. It is scalable as well, depending on the model.

What needs improvement?

Security enhancements could be made, and technical support could be improved.

Their VAS product should be more productive because right now, we are using other VAS solutions but not using this one.

Right now, the multi-factor authentication solution built-in with the product works, but it actually uses Google Authenticator, a third-party authenticator. I would like Citrix to launch their own authenticator-based software so that it will be more secure. It will be more personalized according to the requirements too. 

For how long have I used the solution?

I've been working with Citrix Gateway for around two years.

What do I think about the stability of the solution?

The product has been stable so far.

What do I think about the scalability of the solution?

It is scalable depending on the model you have. We have about 5,000 plus users in our company.

How are customer service and technical support?

Technical support is quite good. Improvement is needed on the technical side, response time, and technical engineer support.

How was the initial setup?

The initial setup was very easy.

What's my experience with pricing, setup cost, and licensing?

The price could be lower.

What other advice do I have?

On a scale from one to ten, I would rate Citrix Gateway at nine.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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