Citrix NetScaler Unified Gateway Review

A stable, scalable solution with excellent node balancing


What is our primary use case?

We use the solution for the control of application delivery.

What is most valuable?

All of the features are quite valuable, including the node balancing and gateway.

What needs improvement?

The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features.

Technical support needs improvement.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. If I were to rate it out of ten, I would give stability a nine.

What do I think about the scalability of the solution?

Scalability is okay. Out of ten, I would rate it at seven.

How are customer service and technical support?

Technical support is not good. I would rate them five out of ten.

How was the initial setup?

The initial setup is very complex.

What about the implementation team?

You need the assistance of a consultant to implement the solution properly.

What other advice do I have?

We are using the on-premises deployment model.

If you compare the solution to Fortinet, Citrix Unified Gateway is good. If you compare the solution to Cisco, no, it's not so good.

I would rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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