Citrix SD-WAN Review

A reliable solution to help prevent downtime in the event of line failure

What is our primary use case?

Our primary use case is to improve reliability and prevent downtime in the event of a line failure. 

What is most valuable?

The most valuable feature is its reliability.

What needs improvement?

I would like to see support for additional reporting.

For how long have I used the solution?

I have been using Citrix SD-WAN for four years.

What do I think about the stability of the solution?

The stability is excellent.

What do I think about the scalability of the solution?

This product is really good in terms of scalability. We have about 300 people who are benefiting from it, spread out over several branches. Our users do not directly interact with it, although it provides backend support for them.

At this point, we do not expect to increase our usage.

How are customer service and technical support?

We have been in touch with technical support in the past and Citrix has provided very good support whenever we've needed it.

Which solution did I use previously and why did I switch?

We did not use another similar solution prior to this one.

How was the initial setup?

The initial setup was really straightforward. Our deployment took place over about six months, deploying to one branch at a time.

What about the implementation team?

We used a third-party integrator for implementation and deployment.

What other advice do I have?

In summary, this is a very good product and one that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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