Citrix SD-WAN Review

Good stability and scalability with very good technical support


What is our primary use case?

We primarily use the solution for network latency authentication.

What is most valuable?

I don't have the level of detail to discuss the most valuable features of the solution. It doesn't come into my area of focus.

The scalability and stability are quite good in general.

What needs improvement?

I don't have too many details about what is lacking in the solution as I don't work with the solution in depth.

The initial setup could be a bit easier.

When it comes to networking from NetScaler, we have a continuous challenge in terms of getting and using other software.

For how long have I used the solution?

We've been using the solution for over two years now.

What do I think about the stability of the solution?

The stability of the solution is good.

What do I think about the scalability of the solution?

The scalability of the solution is fine. It scales much better when companies choose to use the cloud.

How are customer service and technical support?

We normally contact technical support. We maintain different customer's clouds so we're constantly working with specific technical solutions and support. They are very good. We have a good relationship with them and have had good interactions overall.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is not that easy. We needed assistance with the initial installation.

What about the implementation team?

We had assistance from consultants who helped us with the implementation of the solution. We've had a long working relationship with them and are quite satisfied with the level of service they've provided to us.

What's my experience with pricing, setup cost, and licensing?

I don't have enough information on the pricing or what our company pays in order to discuss licensing in any great detail.

What other advice do I have?

We're using an older version of the solution, not the newest version.

We use the on-premises deployment model.

We don't use the solution ourselves, rather, we provide services to our clients.

We're testing it for a client right now. Whether the client will ultimately go with the solution is up to them.

Our company always promotes NetScaler, and for that reason, I'd give it a ten out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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