Citrix Virtual Apps and Desktops Review

It is easy to deploy and maintain, but the studio needs to be sped up.

What is most valuable?

The central administration and deployment of desktops and apps. Also, XenApp restricts access to those applications that you, as the admin, will define. XenApp works best if there are no bandwidth limitations in your area.

How has it helped my organization?

We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations. Road warriors get access to the insurance apps on their mobile devices of any OS.

What needs improvement?

The studio is very slow.

For how long have I used the solution?

We've been using it since May 2010, alongside XenDesktop and XenServer.

What was my experience with deployment of the solution?

No issues encountered. From an administrative point of view, it is easy to deploy and maintain.

What do I think about the stability of the solution?

In the beginning yes, especially if you are running a large number of desktops.

What do I think about the scalability of the solution?

No issues encountered, and we run 600 virtual desktops.

How are customer service and technical support?

Customer Service:


Technical Support:


Which solution did I use previously and why did I switch?

No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.

How was the initial setup?

It was a straightforward installation, a simple wizard-based one on Windows.

What about the implementation team?

We used a mix of a vendor and an in-house one. The vendor was excellent, and they advised on the right architecture for performance and scalability, so I would give them a 10/10.

What was our ROI?

It's reduced the PC maintenance, and upgrade costs by two or three times.

What's my experience with pricing, setup cost, and licensing?

Carefully make the distinction between XenApp and XenDesktop. XenApp uses a mix of Microsoft RDS and Citrix to provision the service so this increases the licensing cost, as well as the amount of administration behind it.

Which other solutions did I evaluate?

  • VMWare View
  • Kaviza Desktop (later bought by Citrix)

What other advice do I have?

Carefully select the components for the architecture. Running virtual desktops or apps require careful planning and sizing. We found SSD disk to be extremely appropriate.

The infrastructure for both XenApp and XenDesktop must be carefully designed.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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