Citrix Virtual Apps and Desktops Review

It provides a secure desktop to remote users, and licensing is competitively priced.

What is most valuable?

The most valuable feature of this product to me is its ability to provide a secure desktop to remote users.

How has it helped my organization?

The product has allowed the organisation to provide VDs for external users to access internal resources and manage them.

What needs improvement?

The product deployment is role-based and I would like to see the roles reduced.

For how long have I used the solution?

I have used this solution for 18 months.

What was my experience with deployment of the solution?

We had some issue with SCVMM, which is used to manage the Citrix infrastructure. We also faced an issue with the VDs being unregistered due to different reasons.

How are customer service and technical support?

Citrix support is very good. You open a case online and then give them a call. An engineer works with you until the issue is resolved. I quite like it.

Which solution did I use previously and why did I switch?

This is our first VD deployment.

How was the initial setup?

Initial setup was straightforward, but we did face some issues. As it is role-based setup, one needs to follows it properly, and do the sizing right to get it working.

What about the implementation team?

The product was implemented by a solution provider along with the server hardware as part of the project.

We implemented the product to check the feasibility and acceptability of VD in our organisation.

What's my experience with pricing, setup cost, and licensing?

The product licensing is competitively priced.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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