Citrix Virtual Apps and Desktops Review

Consolidated multiple remote access solutions.

What is most valuable?

  • Protects web infrastructure
  • Ensures business continuity and IT disaster recovery
  • Consolidated multiple remote access solutions
  • Lowers WAN costs

How has it helped my organization?

A cements customer uses the application for truck shipments from the United States by connecting to the infrastructure in Colombia, as the solution can only be found in that country.

What needs improvement?

We are already evaluating the latest version, 7.9, because Citrix continually updates everything.

For optimal and stable infrastructure products, the people who develop software in-house should provide IT architecture updates.

What do I think about the stability of the solution?

All implementations of Citrix have problems with stability; that is normal. This type of infrastructure should be integrated with the many software and hardware components that are currently implemented in the company.

How are customer service and technical support?

Customer Service:

Very good customer service.

Technical Support:

Technical support is improving.

Which solution did I use previously and why did I switch?

I have worked with VMWare as a hypervisor as the suite is very wide. However, Citrix is less expensive.

How was the initial setup?

All Citrix configurations have a certain amount of complexity.

What about the implementation team?

In-house application deployments are not always easy to integrate, because it is not always compatible with client-server environments.

What's my experience with pricing, setup cost, and licensing?

For a project to be effective, you must coordinate with Citrix to divide the licenses into stages and not affect costs.

What other advice do I have?

It is important to do a good sizing of users. In addition to Citrix' own online calculator for sizing users (, I can help with dimensioning the server infrastructure for different virtualisation projects.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More Citrix Virtual Apps and Desktops reviews from users
...who work at a Financial Services Firm
...who compared it with VMware Horizon View
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