Citrix Workspace Review

Easy to setup and deploy, scalable, with good connectivity for remote connection


What is our primary use case?

I am using Citrix Workspace when I work from home. I use Citrix to remote in.

How has it helped my organization?

Since COVID, we are able to work. That is how half the state is functioning right now, is through remoting in through Citrix Workspace.

What is most valuable?

The most valuable feature is connectivity. The remote connection is the reason we are using this solution.

We have other in-house software that we use to fix our issues.

What needs improvement?

This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server.

In the next release, I would like to see it support dual monitors.

For how long have I used the solution?

I have been using Citrix Workspace for the last seven months, since March.

We are using the latest version and we just completed an upgrade.

I support the helpdesk and use this solution to remote into other users' PCs to help them with their issues, such as word processing, email issues, and things of that nature.

What do I think about the stability of the solution?

It's stable, providing you have the bandwidth to run it. Also, it depends on your internet provider.

It's not really glitchy. It's just that if you have the bandwidth to run it.

We have at least 25,000 to 30,000 users using it in this state.

We have directors, we have nurses, and we have doctors. We even have our state schools on it. It's like everybody that works for the state is using it.

What do I think about the scalability of the solution?

It's a scalable solution, I have no issues with it.

How are customer service and technical support?

I have never had to use technical support.

Which solution did I use previously and why did I switch?

I have never used another solution. This is the first time we've ever had this situation come up, and the first time that I've ever had to work from home and remote in.

How was the initial setup?

The initial setup was pretty easy. 

All that you have to do is download the Workspace app to your home computer, and you have to load the receiver onto your work computer and connect.

What other advice do I have?

For others who are interested in using this solution, I would say try it, go with it. It's not a bad product. Just make sure that you have the bandwidth to run it, and a decent PC, because it is resource-intensive.

I would rate Citrix Workspace a nine out of ten.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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