Clearswift SECURE Email Gateway Review

Facilitates creation of your own content-filtering policies with relative ease


What is most valuable?

  • Ability to create message bypasses for groups and/or individuals. Meaning, you do not have to "whitelist" email domains or addresses when a specific bypass will do.
  • Personal Message Manager (PMM): It allows users to release or delete quarantined messages. Also, allows users to add people to a Trusted Senders list.
  • Ability to create your own content-filtering policies with relative ease.

How has it helped my organization?

Ability to create your own content-filtering policies, i.e., banned syntax and inappropriate words/expressions and phishing rules. Also, creating "spoofing" bypasses for legitimate mail traffic sent to internal recipients via third-party (external) mail servers.

What needs improvement?

FTP server and TRUST Manager functionality.

For how long have I used the solution?

11 years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No, but I have never had the need to increase my disk space (currently 250GB)

How is customer service and technical support?

Excellent! A 10 out of 10.

Which solutions did we use previously?

Symantec Messaging Gateway (Brightmail).

How was the initial setup?

Initial setup was straightforward, but tweaking required technical support. In what ways? Setting up custom policies (spoofing, etc.), admin/recipient INFORMs, and Domain/Mail Routing required attention when adding Load Balancers (VIPs).

What's my experience with pricing, setup cost, and licensing?

Government handles pricing via GSA contracts. I'm a contractor.

Which other solutions did I evaluate?

Symantec Brightmail and Clearswift MIMEsweeper.

What other advice do I have?

Go for it! I think it's an excellent product with great technical support. Currently, we are in a hybrid (Exchange VM/Office365). They want to replace CS SEG with O365 filtering, but O365 does not offer.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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