Cloudflare Review

Stable with good DDoS protection and good scalability potential


What is our primary use case?

We primarily use the solution for security purposes. We use the product for theft and DDoS protection.

What is most valuable?

The security on offer is good. Specifically, the DDoS protection is the most valuable aspect of the solution.

The solution can scale if you need it to. It has the capability to expand.

The product seems to be pretty stable overall.

The technical support is very good. They are knowledgeable and they respond quickly.

What needs improvement?

It would be ideal if the product had some sort of live tracking functionality available to us.

The solution could work at being less expensive. It costs a lot to use it.

For how long have I used the solution?

I've been using the solution for about two or so years at this point. It's been a while.

What do I think about the stability of the solution?

I've never really evaluated the stability of the solution. I have no opinion of it. I can't speak to its overall performance very well. Generally, however, I would say that it is largely stable.

What do I think about the scalability of the solution?

The solution doesn't really depend on the number of users, so much as the general traffic. In that sense, it can scale. It's a pretty scalable product.

How are customer service and technical support?

The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level of service they provide to their customers.

How was the initial setup?

The initial setup was neither simple nor complex. It was somewhere in the middle, However, we did have help with the implementation, which was very useful for us.

The deployment took about 11 days in total. It wasn't too long.

Once it is deployed, there is no maintenance required of us. 

What about the implementation team?

The vendor helped us with the initial implementation. We had a good experience with them overall.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively expensive. It's not something that comes at a cheap price.

What other advice do I have?

We are just a customer and an end-user. We don't have a business relationship with the company.

We are using the latest version of the solution currently. I can't speak to the exact version number, however.

I would rate the solution at an eight out of ten overall. We've been quite happy with its capabilities.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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