Cloudflare Review

It allows us to deploy websites using less hardware but more insight into analytics and threats would be a good.


What is most valuable?

The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare. Website traffic analytics and threat insights are also very useful.

How has it helped my organization?

Utilizing Cloudflare allows us to deploy websites using less hardware due to their caching and helps us serve pages to our customers more quickly and efficiently.

What needs improvement?

More insight into analytics and threats would be a good place to start improving cloudflare. Also less 501 and 504 errors would be good too.

For how long have I used the solution?

I've used Cloudflare since 2012 and am currently using the latest version. I've utilized it with several different websites successfully.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Only the occasional network issues, some in 2013, where all Cloudflare customers were affected, but much less lately.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

Good, as the few times I've required customer service, it was more technical but they were always helpful in directing me to the people I needed to speak to.

Technical Support:

Excellent. The representatives are knowledgeable and online documentation is great.

Which solution did I use previously and why did I switch?

Cloudflare was the first service of this type I've used.

How was the initial setup?

It was very easy to get setup on Cloudflare. They have made it even easier recently, and all that needs to be done is to enter your DNS records into their interface and the configuration is done.

What about the implementation team?

We implemented it in-house.

What's my experience with pricing, setup cost, and licensing?

Setup cost was zero and currently we are using the $20 a month plan. I've used the business tier in the past which costs $200 a month.

Which other solutions did I evaluate?

I don't know of other vendors who offer a comparable service.

What other advice do I have?

I would recommend that you use it. It has been very useful and well worth the cost to me over the last three years.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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