Cloudflare Review

It allows us to deploy websites using less hardware but more insight into analytics and threats would be a good.

Valuable Features

The aggressive caching and DDOS mitigation are the most valuable features offered by Cloudflare. Website traffic analytics and threat insights are also very useful.

Improvements to My Organization

Utilizing Cloudflare allows us to deploy websites using less hardware due to their caching and helps us serve pages to our customers more quickly and efficiently.

Room for Improvement

More insight into analytics and threats would be a good place to start improving cloudflare. Also less 501 and 504 errors would be good too.

Use of Solution

I've used Cloudflare since 2012 and am currently using the latest version. I've utilized it with several different websites successfully.

Deployment Issues

No issues encountered.

Stability Issues

Only the occasional network issues, some in 2013, where all Cloudflare customers were affected, but much less lately.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

Good, as the few times I've required customer service, it was more technical but they were always helpful in directing me to the people I needed to speak to.

Technical Support:

Excellent. The representatives are knowledgeable and online documentation is great.

Previous Solutions

Cloudflare was the first service of this type I've used.

Initial Setup

It was very easy to get setup on Cloudflare. They have made it even easier recently, and all that needs to be done is to enter your DNS records into their interface and the configuration is done.

Implementation Team

We implemented it in-house.

Pricing, Setup Cost and Licensing

Setup cost was zero and currently we are using the $20 a month plan. I've used the business tier in the past which costs $200 a month.

Other Solutions Considered

I don't know of other vendors who offer a comparable service.

Other Advice

I would recommend that you use it. It has been very useful and well worth the cost to me over the last three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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