What is most valuable?
- DNS setup: Their DNS allows you to move control over DNS from your own server to a third party. This allows you to avoid running DNS locally that might consume resources or become unavailable if something happens with your local DNS server.
- DDoS protection: DDoS protection is what CloudFlare is known for. They are known to prevent DDoS attacks from taking down your server.
- Distributed content delivery (CDN): Their content delivery network is also a nice feature which can keep a website accessible even if your webserver goes down.
The setup and configuration is also easy to perform and their support is excellent.
How has it helped my organization?
This product has kept the site up while under an attack.
What needs improvement?
None that I can think of at this point. Their enterprise-level DDoS mitigation plans are costly but they are cost effective compared to any on-premises/distributed solutions that can go upwards of high six figures to implement. If a company like Sony can be taken offline for a week due to an attack, then there is not much that can be done by midsized/startups to prevent these attacks. For these companies, CloudFlare is ideal.
For how long have I used the solution?
I have used it for five years.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. You can move up to bigger packages if you are under a heavy DDoS attack.
How are customer service and technical support?
Technical support is excellent.
Which solution did I use previously and why did I switch?
I did not previously use a different solution. This was the first CDN company I have used.
How was the initial setup?
Initial setup was simple enough for novices. They have plenty of documentation on their site.
What's my experience with pricing, setup cost, and licensing?
Start off with their free plan. However, major DDoS protection is only provided with their paid plans. I would start with the free plan to test or to simply move DNS off your local server to them to free up resources.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options. They are an industry leader in CDN.
What other advice do I have?
If you need your website accessible at all times, consider going with them.