Cloudflare Web Application Firewall Review

Reasonably priced with a straightforward setup and the ability to scale

What is our primary use case?

We primarily use the solution as an application firewall.

What is most valuable?

In general, it's a very good product.

The solution is very stable. The performance is great.

The product offers very good scalability.

The pricing is very reasonable.

The installation is very straightforward. It's quite simple.

Technical support has a very fast response time and they are helpful.

We never had any issues with the analytics, dashboards, or monitoring.

What needs improvement?

I can't recall dealing with features that were not sufficient. It's very good.

It would be ideal if the solution offered better log integration and more integration with different platforms.

For how long have I used the solution?

I've been using the solution for about a year and a half at this point. It's been a while. 

What do I think about the stability of the solution?

The performance of the solution is very good. It's very stable. The product doesn't crash or freeze. There are no bugs or glitches. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale quite well. If a company needs to expand the product, it can do so with relative ease.

I am unsure as to if the company plans to increase usage, as I used it primarily at my previous organization. I've since moved on.

How are customer service and technical support?

Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of support they provide to our organization.

How was the initial setup?

The initial setup is very straightforward. It's not complex or overly difficult. We found it quite simple to execute. A company should be able to handle the process easily.

We only required two individuals for deployment and maintenance. They were a manager and an admin.

What's my experience with pricing, setup cost, and licensing?

I'm pretty satisfied with the solution in terms of the pricing. It's reasonable. I have no complaints.

Which other solutions did I evaluate?

Before the organizations chose this solution, it's my understanding that it did not evaluate any other options.

What other advice do I have?

We always have the latest version of the solution. As a cloud deployment, it's always updating to the latest version. 

We're a Cloudflare partner.

I'd rate the product at a nine out of ten overall. We've been quite pleased with the overall capabilities of the solution.

I would recommend the solution to other users and companies.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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