CloudFloorDNS Enterprise DNS Review

I get notification emails when changes are made

What is our primary use case?

We have dozens of domains worldwide, over many registrars. I needed to consolidate settings and have high performance everywhere.

How has it helped my organization?

Great performance, easy configuration. I can create limited access accounts for my web developers.

What is most valuable?

  • Outstanding support
  • The ability to restore from changes
  • GeoDNS is so important to an international presence
  • Speed: Speed is everything in e-commerce. 
  • I get notification emails when changes are made.

What needs improvement?

  • I'd say that it would be nice if changes were possible on more than one record at a time, perhaps the changed records could change color or be rendered in boldface or just show a "not saved" per record. 
  • The email for each line change is excessive, perhaps if the change emails consolidated all changes per domain in a given hour. 
  • The stats are nice but deep. I'd like to be able to consolidate the 'www' with the "naked" domain stats.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Seems to be highly stable. I've only used it for a year, so time will tell.

What do I think about the scalability of the solution?

Seems to be highly scalable. Haven't hit any limits yet.

How is customer service and technical support?

They were able to resolve a baffling problem where one foreign registrar just plainly refused to allow me to use Cloudfloor services.

Which solutions did we use previously?

No, just the standard registrar supplied solution, that and Zoneedit which I used because it was free.

How was the initial setup?

Easy if you give it your full attention.

What about the implementation team?

Just did it myself. I moved the domains over, a few at a time.

What was our ROI?

Impossible to quantify, sorry.

Which other solutions did I evaluate?

Just Zoneedit, but I needed a more personalized support.

What other advice do I have?

Take your time to learn how this is different from anything you've used before.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DNS is the infrastructure to any business.

06 December 18
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