What is our primary use case?
We are an ISP in Brazil. We have started to offer IaaS to the market and our current customers. We implemented ACS in our datacenter starting with a zone, pod, and cluster. We also developed an eCommerce/user interface at the top of the Apache CloudStack platform.
How has it helped my organization?
We increased our IaaS sales by 30% and our deploy time of VM/instances has been reduced from one day to one minute. We also had a relevant reduction of bureaucracy tasks.
What is most valuable?
- CloudStack is very stable and scalable.
- It uses a single code/project differently from other platforms, like OpenStack.
- It is very simple to implement and maintain.
What needs improvement?
The absence of the feature, deploy an instance from a snapshot, is the weak point of the platform. It is a feature that everyone needs nowadays.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We had only one problem with the hypervisors, but not with the ACS.
What do I think about the scalability of the solution?
No issues. The platform is very simple to scale-out.
How are customer service and technical support?
We use only the community, as we have inside technical skills, and it works very well.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
How was the initial setup?
It is not complex, but has some little tricks.
What about the implementation team?
We contracted a specialized company called ShapeBlue for the first design of the environment, then we deployed it ourselves.
What's my experience with pricing, setup cost, and licensing?
The Apache CloudStack is open source, so you do not have licenses to purchase.
Give an effort to planning. If possible, contract a specialized consultant company for the initial setup and knowledge transfer.
Which other solutions did I evaluate?
We evaluated OpenStack and Eucalyptus.