Code42 Backup + Restore Review
You can schedule it with the client or push it out with group policy, but you'll need to negotiate the lowest price for licensing.


Valuable Features

  • Cloud backup
  • Backup management

Improvements to My Organization

In the past we had no unified backup solution and no way to monitor client backups.

Room for Improvement

As we aren't using the latest version yet, I don't want to suggest improvements to the platform.

Use of Solution

I've been using it for one year.

Deployment Issues

No, it was very easy and streamlined.

Stability Issues

No, it's very reliable and stable.

Scalability Issues

No, our capacity to grow has been wonderful.

Customer Service and Technical Support

Customer Service:

It's great! We haven't needed it much because it is such a great product.

Technical Support:

Their tech support is excellent.

Previous Solutions

We previously had random solutions and nothing unified across platforms.

Initial Setup

It was very straightforward as it's a very easy process and gives you a lot of flexibility. For example, you can schedule it with the client or push it out with group policy.

Implementation Team

In-house all the way.

ROI

So far we've saved a lot of data and prevented loss for some clients that either had their devices stolen or the hard drive had failed.

Pricing, Setup Cost and Licensing

I think Code42 is very competitive in their pricing, but I wasn't involved with our finance folks while they negotiated the pricing. My only advice is to do an accurate accounting of your needs and negotiate the lowest price for licensing.

Other Solutions Considered

No we didn't as Code42 is head and shoulders above the rest.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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