Code42 Next-Gen DLP Review

It's proven to be a backup and restore solution that's unobtrusive, but they could reduce the price.

What is most valuable?

The mobile app allows my users to access files from their laptops, even when DR is not needed. 

What needs improvement?

They could always reduce the price.

For how long have I used the solution?

3+ years

What was my experience with deployment of the solution?

We use JAMF and KACE to deploy. There have been no deployment issues.

How are customer service and technical support?

Customer service from Code42 is top notch. I recently had one of their employees call me on his day off to check on an open case!

Which solution did I use previously and why did I switch?

Yes, we used Carbonite. The product seemed to back up our files OK, but when it came time to restore, we were unimpressed. The restore was limited to 18GB per day. NO good when the VP has 600+GB to restore.

How was the initial setup?

Setup could not have been much easier. 

What other advice do I have?

Computer users do not back up their files. Or they back them up on external hard drives that they keep in the laptop bag. When bad things happen, they can't retrieve them. CrashPlan solves that problem. CrashPlan has proven to be a backup AND restore solution when other solutions were only "good" at backing up. Restore? Not a priority with other "solutions."

CrashPlan allows my employees to think about business, not whether their files are backed up. CrashPlan has proven to be reliable and unobtrusive to the user experience. We have had minimal issues and nothing significant.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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