Code42 Next-Gen DLP Review

It eases the minds of our executive users when they are mobile.


What is most valuable?

Central management, easy to deploy and install, AD integration, set-and-forget because it just works.

How has it helped my organization?

CrashPlan has allowed us to ease the minds of our executive users when they are mobile. The software backs up and maintains their data from anywhere and the end users have access as well.

For how long have I used the solution?

Going on 2 years.

How are customer service and technical support?

Customer Service:

Customer service is fantastic as they are very quick to respond and will help you out with any and every question.

Technical Support:

Technical support is great as well. Their online documentation is perfect and answers nearly every question you could imagine.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was very straightforward. Very simple to install: install the management console with some light configurations. Then install the agent on the endpoint and enter the account name and registration code and you're off.

What about the implementation team?

In-house

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Hard to believe there was no previous backup solution. Not even the old tape units.