Code42 Next-Gen DLP Review

While it's not cheap and initial deployment issues notwithstanding, it cleans infections and losslessly restores data.


What is most valuable?

Restore function

How has it helped my organization?

We no longer worry about viruses like Cryptolocker or Cryptowall. If an infection happens, and it has, and will happen again, we don't experience data loss. The most time we spend is identifying the source of the infection. Servers are backed up with CrashPlan and users data is backed up with CrashPlan. We just clean the infection, restore the data and we are done.

What needs improvement?

Minimal to no data loss, and a lot of time saved as well as user peace of mind.

For how long have I used the solution?

2 years

What was my experience with deployment of the solution?

At first, but we got excellent assistance from top tier support at Code42 and all issues we resolved quickly.

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

Excellent

Technical Support:

Excellent

Which solution did I use previously and why did I switch?

Yes; unreliable

What's my experience with pricing, setup cost, and licensing?

It is not cheap, but when you can restore thousands of hours of work without issue, it does not matter so much.

What other advice do I have?

CrashPlan is one of the top three software implementations I have ever been involved with in 15 years. It makes my job easier. It makes the users jobs easier. I have seen users almost break down and cry tears of joy because we were able to restore critical documentation with years of research so quickly. It makes us in IT support look good.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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