Code42 Next-Gen DLP Review

95% of restores globally are self-service so that IT doesn't have to get involved. But, reporting is limited if not using the API.

Valuable Features

Automated backups/restore and is easily implemented. There are always new features being released, which keeps us excited to use the product.

Improvements to My Organization

The main plus for us is 95% of restores globally are all self-service. Not having to have IT help out the users to get their data back is a huge plus.

Room for Improvement

Reporting is pretty limited if you are not using the API.

Use of Solution

1 year

Deployment Issues

No issues. We had 2000 seats deployed in about 2 weeks.

Stability Issues

We have had no issues for 1 year. Very stable product.

Scalability Issues

We have added 2 entire regions with ease after only having 1.

Customer Service and Technical Support

Customer Service:

Customer service is always very easy to get a hold of and are very knowledgeable.

Technical Support:

5 stars.

Previous Solutions

Yes, we used Connected backup. The system was abused after being passed around to different people and it got to a point where restores would be failing on compressed files. Mainly .pst files.

Initial Setup

Very straight forward, it took no time for the solutions architect to throw something together for us.

Implementation Team

We used an in-house tool to deploy, although any client upgrades come directly through the console.

Other Solutions Considered

Yes, we evaluated E-Vault as well as Druva.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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