Code42 Next-Gen DLP Review

95% of restores globally are self-service so that IT doesn't have to get involved. But, reporting is limited if not using the API.

What is most valuable?

Automated backups/restore and is easily implemented. There are always new features being released, which keeps us excited to use the product.

How has it helped my organization?

The main plus for us is 95% of restores globally are all self-service. Not having to have IT help out the users to get their data back is a huge plus.

What needs improvement?

Reporting is pretty limited if you are not using the API.

For how long have I used the solution?

1 year

What was my experience with deployment of the solution?

No issues. We had 2000 seats deployed in about 2 weeks.

What do I think about the stability of the solution?

We have had no issues for 1 year. Very stable product.

What do I think about the scalability of the solution?

We have added 2 entire regions with ease after only having 1.

How are customer service and technical support?

Customer Service:

Customer service is always very easy to get a hold of and are very knowledgeable.

Technical Support:

5 stars.

Which solution did I use previously and why did I switch?

Yes, we used Connected backup. The system was abused after being passed around to different people and it got to a point where restores would be failing on compressed files. Mainly .pst files.

How was the initial setup?

Very straight forward, it took no time for the solutions architect to throw something together for us.

What about the implementation team?

We used an in-house tool to deploy, although any client upgrades come directly through the console.

Which other solutions did I evaluate?

Yes, we evaluated E-Vault as well as Druva.

Which version of this solution are you currently using?

CrashPlan PRO
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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