Code42 Next-Gen DLP Review

It has a small footprint and runs silently in the background. My customers don't even know it is there until they need it.


Valuable Features

As an IT pro, this tool has saved my butt on multiple occasions. My customers are very adept at losing and destroying their laptops. Crashplan is great because it has a small footprint and runs silently in the background. My customers don't even know it is there until they need it.

Improvements to My Organization

Last week, within an hour, I had 8 customers walk in with laptops at arms length. They were all bluescreening and rebooting and bluescreening and.... It looked to be caused by a Windows update and after trying all the tricks, I resorted to re-imaging and restoring most of them.

Room for Improvement

Since the product works in the background and, so far, has been able to restore multiple versions of files, I don't see any need for improvement.

Use of Solution

3 years in the Enterprise.

3 years as a personal customer.

Deployment Issues

I was not involved in the enterprise deployment, so I have no information on this.

Stability Issues

No issues that I am aware of.

Scalability Issues

I have no information on this aspect.

Customer Service and Technical Support

Customer Service:

I have had no need to contact customer service.

Technical Support:

N/A

Previous Solutions

I have no information on this topic.

Initial Setup

I have no information on this topic.

Implementation Team

This was implemented through an in-house team.

ROI

I have no information on this topic.

Pricing, Setup Cost and Licensing

I have no information on this topic.

Other Solutions Considered

I have no information on this topic.

Other Advice

This has been the easiest, most reliable backup product I have ever used.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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