Code42 Next-Gen DLP Review

It has a small footprint and runs silently in the background. My customers don't even know it is there until they need it.


What is most valuable?

As an IT pro, this tool has saved my butt on multiple occasions. My customers are very adept at losing and destroying their laptops. Crashplan is great because it has a small footprint and runs silently in the background. My customers don't even know it is there until they need it.

How has it helped my organization?

Last week, within an hour, I had 8 customers walk in with laptops at arms length. They were all bluescreening and rebooting and bluescreening and.... It looked to be caused by a Windows update and after trying all the tricks, I resorted to re-imaging and restoring most of them.

What needs improvement?

Since the product works in the background and, so far, has been able to restore multiple versions of files, I don't see any need for improvement.

For how long have I used the solution?

3 years in the Enterprise.

3 years as a personal customer.

What was my experience with deployment of the solution?

I was not involved in the enterprise deployment, so I have no information on this.

What do I think about the stability of the solution?

No issues that I am aware of.

What do I think about the scalability of the solution?

I have no information on this aspect.

How are customer service and technical support?

Customer Service:

I have had no need to contact customer service.

Technical Support:

N/A

Which solution did I use previously and why did I switch?

I have no information on this topic.

How was the initial setup?

I have no information on this topic.

What about the implementation team?

This was implemented through an in-house team.

What was our ROI?

I have no information on this topic.

What's my experience with pricing, setup cost, and licensing?

I have no information on this topic.

Which other solutions did I evaluate?

I have no information on this topic.

What other advice do I have?

This has been the easiest, most reliable backup product I have ever used.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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