Code42 Next-Gen DLP Review

It has efficient processor and bandwidth utilization and clean, straightforward interface and reliable backups.


Valuable Features

It has efficient processor and bandwidth utilization and clean, straightforward interface and reliable backups. No unusual issues.

Improvements to My Organization

It was more cost effective than our previous solution, a better endpoint experience and back-end was much better work with. Everyone has been very happy with this solution.

Room for Improvement

Quite simply, considerations for security, that have made huge strides in this area. Endpoint backup really should be done with DLP and legal hold considerations and Crashplan is all over this.

Use of Solution

2 years

Deployment Issues

Very easy deployment. Two techs trained, but only one was actually needed. The system came up very quickly and the client deployment went very well.

Stability Issues

Zip, nada, none, non-existent, no issues, very stable. It was great to have such a successful implement. Nothing dragged out in the deployment.

Scalability Issues

No issues with scalability. Customization on the back end was all we needed and they worked closely with us to accomplish what we needed. Was refreshing to have them acknowledge that what we were doing with them would benefit other customers as well.

Customer Service and Technical Support

Customer Service:

I won't even bother rating them because they are in in a class of their own. Truly a wonderful organization to work with.

Technical Support:

I would rate the level of technical support above average. Everyone at Code 42 was great to work with. This is an excellent organization.

Previous Solutions

The old system was gasping for air in every aspect you could imagine. The company had been sold twice and when we left they were still in transition flux.

Initial Setup

It was straightforward to install and setup. The client is not bloatware and the backend is modern and clean. No unusual performance issues.

Implementation Team

We implement with in-house staff. We used assistance from Code 42 staff with developing some reporting capability that was on in the default set.

ROI

Improvements in cost, efficiency and user experience. ROI was very good, probably in multiples compared to the previous product.

Pricing, Setup Cost and Licensing

Pricing is excellent, it's really not too good to be true. That was our initial concern, but the proof was in how well it tested. Kick the tires, it's worth it.

Other Solutions Considered

Yes, we looked at Mozey and one other solution as well. We were moving from what had been the number one provider in this space for about a decade.

Other Advice

I recommend the company and the product. Code 42 is a great company with a bright future. The development team is nothing short of amazing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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