What is our primary use case?
We primarily use Cohesity as our backup solution, however, we are leveraging Views to replace our MS Cluster file shares. We run these in 2 separate clusters. We are backing up 600+ VMs, multiple file shares, and leveraging other pieces, such as Kroll for Exchange, to recover our data quicker. With Views, we currently have what were once FileShares stored in an MS Cluster leveraging the speed and protection of Cohesity. We are also using Insight and Spotlight from the Marketplace to gain further insights into unusual file activity and audit trails.
How has it helped my organization?
We have been able to not only backup more of our data at faster speeds, but also recover that data quicker. What used to take us hours to recover is now done in minutes. Since deploying Cohesity we've been able to help our end-users get their data back quicker than ever. This savings in time has increased their productivity and helped them avoid complete data loss. On top of this, the performance boost we've gained in using Views has made our file shares much quicker to access and use, not only for normal file explorer use but for applications that write to those Views as well.
What is most valuable?
The ease of use and the GUI have really been most valuable to us. Configuring the system to do what we need is simple and straight forward and a lot of guesswork has been removed. One of my favorite features with Cohesity is Kroll for Exchange item-level recovery. The software is simple to use and fast. We've been able to recover individual emails in minutes instead of hours, some of which were time-sensitive matters. Helios has also proved useful to give us a look at all of our clusters and their performance.
What needs improvement?
The product is still young and is continually improving. There have been a couple of buggy releases in the software that have caused us minor issues, so possibly some better QA before releasing would prove to be useful. We have also been inquiring about new app and functionality via the Marketplace that was teased months back but has yet to come to fruition. The apps are coming, but slower than expected. While we know they are working at getting more of these features out and doing so as fast as they can, a better product roadmap would be helpful.
For how long have I used the solution?
We have been using Cohesity for over a year now.
What do I think about the stability of the solution?
Overall, Cohesity has been very stable. We've had a few hiccups with some software releases, but have been able to get Support involved and resolve those in a timely manner.
What do I think about the scalability of the solution?
Cohesity is easily scalable, simply adding more storage or nodes when needed.
How are customer service and technical support?
Customer Service and Support are top notch. Each issue we've thrown at them has been answered and addressed quickly. We've even had times where we're not expecting to hear anything until the next day and we'll have a Tier 3 engineer on the phone within minutes. Overall their Support has been one of the most impressive things about them.
Which solution did I use previously and why did I switch?
We previously used CommVault. We switched due to costs and speeds primarily.
How was the initial setup?
Setup, with Cohesity's Support, was very straightforward. We had it up and running jobs in a matter of hours.
What about the implementation team?
We used Cohesity's team to implement our solution.
What was our ROI?
I don't have an exact figure, but when you save dozens if not hundreds of hours for multiple engineers, the savings add up quickly. We've been able to focus our attention on bigger issues and some other lingering problems instead of worrying about our backups.
What's my experience with pricing, setup cost, and licensing?
Setup was very easy and pricing/licensing were very straightforward. We didn't feel like we were getting nickeled and dimed for every little thing.
Which other solutions did I evaluate?
We looked at CommVault, Cohesity, Veritas, and Veeam.
What other advice do I have?
If you're on the fence about moving to Cohesity, I suggest making the jump. We have been amazed at what we've been able to accomplish with it in such a short time.
Which deployment model are you using for this solution?