What is most valuable?
The flexibility in this tool is amazing and this is the most valuable.
How has it helped my organization?
DC's are managed on a technical level, not a management level.
What needs improvement?
To create a simple build module for simple users.
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and technical support?
10 out of 10 Technical Support
10 out of 10
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
Vendor team was Cans. 10/10
What was our ROI?
Which other solutions did I evaluate?
What other advice do I have?
Yes, create more connections with other IT and ITSM solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sep 29 2016