CommScope iTracs Review

DC's are managed on a technical level, not a management level.


Valuable Features

The flexibility in this tool is amazing and this is the most valuable.

Improvements to My Organization

DC's are managed on a technical level, not a management level.

Room for Improvement

To create a simple build module for simple users.

Use of Solution

1 year

Deployment Issues

No

Stability Issues

No

Scalability Issues

No

Customer Service and Technical Support

Customer Service:

10 out of 10

Technical Support:

10 out of 10

Previous Solutions

No

Initial Setup

Straightforward

Implementation Team

Vendor team was Cans. 10/10

ROI

Unknown

Other Solutions Considered

Yes, Nlyte and Cormant

Other Advice

Yes, create more connections with other IT and ITSM solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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