Commvault Review

Provides solid backup automation for VMs and automatic backup replication

What is our primary use case?

It is the primary backup/recovery solution for our VMware platform.

How has it helped my organization?

It provides solid backup automation for VMs and automatic backup replication. It also has real-world compression and deduplication.

As a backup solution, it has minimized our task of backing up VMs. It is difficult to give it a time frame, but we are backing up over twice as many VMs than our previous solution with less effort.  

We have not experienced a disaster or attack so far. Commvault allows us to recover VMs rapidly with different levels of recovery.

What is most valuable?

Its compression/deduplication allows us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily.

The backup, recovery, and replication of VM workloads in a single platform has reduced backup windows, augmented platform availability, and recovery times.

What needs improvement?

The solution’s user interface for managing on-prem, cloud, or multi-cloud environments in one place is not the best. There are discrepancies between Java GUI plus HTML5. While additional improvements are coming soon, the lack of CLI makes administration tedious and time consuming.

The Command Center is decent. It does require major improvements for usability. SP19 will provide many desired features. It would be optimal to have CommServe running on Red Hat Enterprise Linux.

The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues. 

There is a steep learning curve. Training is essential.

For how long have I used the solution?

More than one year.

What do I think about the stability of the solution?

We did not have the best initial impression regarding stability. Things got better after four months.

What do I think about the scalability of the solution?

The Hyperscale scalability is very good. CV LiveSync is a great tool for protecting Commvault’s database.

There are two full-time engineers doing day-to-day administration of this solution. 

The product is currently in Phase I: VMware. We have plans to increase usage in Phase II: Exchange/Physical/Isilon.

How are customer service and technical support?

They have very good, knowledgeable engineers.

Which solution did I use previously and why did I switch?

We previously used IBM Tivoli Storage Manager (TSM). TSM does not offer a solid VMware solution nor does it have strong reporting.

This solution has helped us to optimize infrastructure usage. With the solution's deduplication, we are saving storage space. Whereas, on our old solution, we still needed the same storage space. We now have faster backup storage, giving us faster restores and file level restores. This saves time and time is money.

How was the initial setup?

The initial setup was straightforward but that was primarily because of all the planning and a clear architecture design. We were able to run production backups in two weeks

What about the implementation team?

Phase I of our implementation was the VMware platform. We hired a Commvault consultant who followed an approved architectural design.

What was our ROI?

The solution has enabled us to save on infrastructure costs by being able to manage what were disparate data management solutions in one place.

The solution’s model is cost-efficient. It provides an all-around, exceptional enterprise backup platform.

What's my experience with pricing, setup cost, and licensing?

We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs.

Which other solutions did I evaluate?

We evaluated Veeam, but concluded that it was not an enterprise solution.

What other advice do I have?

Commvault is a great backup/recovery solution. Start small, then scale out. Training is very important, as it is a complex solution. 

The solution is very capable as a single platform. It has many features. However, we have not leveraged the capabilities to move, manage, and recover our data across on-premise, hybrid, and cloud locations yet.

Commvault offers the best integration of multi-cloud/hybrid environments and is a leader in the market. The solution offers an extensive array of cloud options and features. However, we are leveraging it for on-premise workloads at the present time. 

Biggest lesson learnt: Backup replication requires a solid network infrastructure.

I would rate the solution as a nine (out of 10).

Which deployment model are you using for this solution?


Which version of this solution are you currently using?

11 SP17.28
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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