Commvault Review

Good backup and restore capability for physical and virtual servers, but the reporting needs to be improved


What is our primary use case?

I am primarily using Commvault for backing up the physical and virtual servers.

How has it helped my organization?

This product has allowed us to recover data when we've had issues.

What is most valuable?

This product does what it says it's going to do, and generally backs up the data that you want it to back up.

What needs improvement?

It is a little more complicated than it really needs to be.

Reporting could definitely be improved.

For how long have I used the solution?

I have been using Commvault, personally, for about three years.

What do I think about the stability of the solution?

It works, and there are definitely some bugs, but nothing major.

What do I think about the scalability of the solution?

As it gets larger, it gets a lot more complex in terms of the configuration. Generally, the larger it gets, the harder it is to manage. We probably have about 1,000 servers right now that it is backing up.

How are customer service and technical support?

In general, technical support is okay. I would rate them a seven out of ten.

Which solution did I use previously and why did I switch?

Prior to Commvault, we used Tivoli Storage Manager from IBM. It is a bit lacking in terms of features, compared to Commvault.

How was the initial setup?

The initial setup was relatively straightforward.

What's my experience with pricing, setup cost, and licensing?

The price is a little bit high.

What other advice do I have?

My advice for anybody who is looking into implementing Commvault is to do their research. It's a good product for most use cases, although it's not the best. My main complaint is that it needs better reporting.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

11
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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