Commvault Review

Easy to use, easy to deploy, and easy to update

What is most valuable?

Commvault is easy to use, easy to deploy, and easy to update.

What needs improvement?

I think there is room for improvement with the reports. They are a little poor. There is a lot of room for customization with Commvault, but we have not done that, so the reports do not work the best for us.

We have virtualization, but sometimes some virtual machines are not backed up.

For us, a system ransomware scenario would be a good solution. This would help us not be nervous about our backup solution if we experience a ransomware attack. 

For how long have I used the solution?

We have been using Commvault for seven years, since 2014. 

What do I think about the stability of the solution?

Commvault is a very stable product. 

What do I think about the scalability of the solution?

We are using VMware for virtualization every day. The issue with scalability that Commvault has is that any modifications in virtualization that we make have a direct impact on it.

We do not have a problem with scalability, but I think if we had to restore a large scale of information, it would be a problem because of the time we would have to spend restoring all of our virtual machines. However, we could backup as many as a 1,000 virtual machines very easily. 

How are customer service and technical support?

Commvault's technical support is good. However, because I am French and not a native speaker, I have a hard time understanding tech support specialists that are from India.  

Which solution did I use previously and why did I switch?

Before Commvault, we used a French solution. It had issues with backups and was very bad. We had to migrate before we encountered a bigger problem. 

How was the initial setup?

The initial setup is straightforward. 

What about the implementation team?

Commvault helped us with the migration. A two-person team was involved in the deployment from our end, a system engineer and a hardware engineer. 

What's my experience with pricing, setup cost, and licensing?

Commvault is too expensive. 

What other advice do I have?

I would recommend this solution. It is a good solution for cloud backup. 

Which deployment model are you using for this solution?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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