Commvault Review

Offers good stability, scalability, technical support


What is our primary use case?

Our primary use case is for backing up the .NES file system. I backup VMware and Windows cloud servers. It's deployed on-prem.

What needs improvement?

The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.

In the next release, I would like to see disaster recovery options for the cloud. It was always off the scope because they're not really meant to be a disaster recovery solution but now they're getting there. From what I see, that there's no reason why they can't do disaster recovery, they have everything they need for it. They're beginning to do things but I'd like to see them delve more into that.

For how long have I used the solution?

I have been using Commvault for the last four years

What do I think about the stability of the solution?

It's very stable. 

What do I think about the scalability of the solution?

It's scalable. 

How are customer service and technical support?

The other customers that had some issues with technical support but I, personally, have not had issues with them. I get good support.

How was the initial setup?

I didn't install Commvault. It's not complex, but it demands optimization to do. An integrator did the implementation. It didn't look too complex, but there some things you need to take into consideration and there were configuration issues, fine-tuning, and things like that. 

The deployment took around two days. 

What other advice do I have?

One thing is the pricing. I think they're expensive. They're very good, but they're pretty expensive. It's a complex system that you have to sit on a little bit. You have to work on it. You have to be very aware of any backup program but here specifically, because it does so much, you have to always be conscious of what's happening.

I would rate it a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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