What is our primary use case?
We are a systems integrator and we sell Commvault to our customers.
One of our customers has Oracle Cloud and we needed to create a backup for that. Only two solutions can do that, Commvault and Veritas. Our customer compared Commvault and Veritas by doing a PoC of each. We displayed the features of each one and the customer chose Commvault.
We have another customer with a different environment. They have virtualization and they have a physical infrastructure and many operating systems and environments. They compared different backup solutions like Commvault, Veeam, and Veritas, and Commvault was the only solution that could cover all the operating systems and the whole virtual and physical environment.
Another customer is in the petroleum sector. They have different sites and they need replication between the sites and they also need to back up their main sites and their remote sites. Commvault is one of the best solutions for this scenario.
How has it helped my organization?
The number of errors or problems with Commvault, when dealing with backups, is very minimal compared to other backup solutions. It saves a lot of time for system administrators. An administrator using another backup solution will take one, two, or three hours per day just to check if the backup jobs have run. With Commvault, it takes about 10 to 30 minutes, maximum.
The solution saves on infrastructure and protects data. Compared to other solutions, using Commvault saves our customers around 15 to 20 percent. In addition, it reduces storage space because of the deduplication and compression during backup.
What is most valuable?
- One of the big features is the 10-mega backup for endpoints. Not many backup solutions support that.
- Commvault has support for backing up operating systems and servers.
- The solution covers Oracle Cloud, on-prem, virtual, and physical.
- The support for cloud is good.
What needs improvement?
There is room for improvement in terms of data security.
How are customer service and technical support?
We use Commvault's technical support at times. I would rate it at 10 out of 10. Their support is perfect.
How was the initial setup?
For some customers we do the implementation on-premise, and others use the cloud version. It's very easy and straightforward. The design, implementation, and documentation is very straightforward, especially the Commvault hybrid product.
The deployment time depends on the customer and it depends on the environment. It takes a minimum of two to three days, and the maximum is 10 days. It depends on the size of the environment.
We have straightforward procedures for the implementation. We have a manual. We have procedures for the automation of installation for HA environments, whether it's for a virtual or physical, and for different operating systems.
What's my experience with pricing, setup cost, and licensing?
Commvault's licensing is very flexible.